Terms-and-Conditions

These terms and conditions form the basis on which you can visit and use our website. Please read them carefully as they contain important and binding information.
 
This site is owned and operated by Lotus HR, a trading name of Lotus Human Resource Consultancy Limitd here in called 'the company'. The Company is registered in England. Our registration details are as follows: Reg. No. - 03446921, VAT No. - GB611856643. The company is registered at Unit G08, Lombard House, Croydon, CR0 3JP, although we may operate multi-site offices across the UK. If you want to ask us anything about our terms and conditions or if you have any comments or complaints on or about our website, please put your comments in writing to the Director, Dr. Yvonne Foster via enquiries@lotushr.co.uk.  
 
Ownership of rights
 
All rights, including copyright, in this website are owned by or licensed to the company. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
 
Accuracy of content
 
We have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed exclusive of VAT which will be added at the standard UK rate. If the price of the goods increases between the date we accept your order and the delivery date, we will let you know and ask you to confirm by e-mail that the new price is acceptable. If it is not acceptable, then you will of course have the right to cancel your order. Any weights, dimensions and capacities given about the goods are approximate only. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website and we shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials contained on this website.
 
Damage to your computer
 
We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available in order to use this website. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website. This website has been developed by Lotus Human Resource Consultancy Ltd and our servers are owned, secured and operated by Iconic Digital Marketing Consultants Ltd. 
 
Payment terms
 
We will charge your credit account for payment upon receipt of your order unless delivery of our service cannot be fulfilled within 30 days. We accept no liability if a service is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods or service from your account then we can cancel the contract and/or suspend any further deliveries or services to you. This does not affect any other rights we may have.
  
Delivery charges for Sales Items
 
Delivery charges vary according to the type of goods ordered and cannot be refunded.
 
Delivery for Sales Items
 
Please note that we are only able to deliver to addresses within the United Kingdom, but excluding the Isle of Wight, the Isle of Man, the Scottish Isles, parts of Scotland, Northern Ireland and the Channel Isles. We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions. We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact to arrange an alternative time.
  
Risk and ownership
 
Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.
 
Acknowledgement and acceptance of your order
 
You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order and e-mail you again to confirm details. An acceptance of your order will take place on despatch of the good(s) ordered.
 
Cancellation rights
 
Under the Distance Selling Regulations you have the legal right to cancel your order within seven days of receipt of your goods (with the exception of any made to order items).
 
Exclusion of liability
 
Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages arising from death or personal injury caused by our negligence. These disclaimers and exclusions shall be governed by and construed in accordance with English law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
  
Changes to legal notices
 
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible. Customers or registered prospects will receive written notication prior to any legal notices being changed.
 
Law, jurisdiction and language
 
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales under the jurisdiction of the European Union. All contracts are concluded in English.
 
Privacy & Cookie Policy
 
This privacy policy sets out how the company uses and protects any information that you give use when you use this website.
 
Lotus Human Resource Consultancy Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
 
The company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2012.
 
 
What we collect
 
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
 
What we do with the information we gather
 
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
 
Security
 
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
 
How we use cookies
 
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
 
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
 
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
 
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
 
Links to other websites
 
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
 
Controlling your personal information
 
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If there is no box then indicate your wishes within the "Enquiry" box of the form.
 
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@lotsuhr.co.uk. This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
 
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
 
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to call or write to us.
 
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
 
Terms of Use
 
The company does not provide any guarantee or warranty as to the availability and functionality of this website or related services and will not be liable for any loss arising from the unavailability of such services